We are a safe pair of hands in looking after your solutions so that you can focus on your core business
Managed Services
TeleApps provides comprehensive ITIL based Managed
Services
and Value-Added Services to ensure that your communication &
connectivity systems along with their underlying infrastructure
operate smoothly, securely, and efficiently
Our subject matter
experts’ team is dedicated to supporting your business with tailored solutions that go
beyond
basic functionality.
XM is our unique Experience Management and Service
Management offering.
Please refer to our TeleApps XM page for details on our Experience Management offering.
XM Service Management is based on
ITIL methodology with our 24/7 Service Desk and Subject Matter Experts.
The service components mentioned in the diagram are some of the key ITIL modules. We also
offer other service
components such as Continuity Management, Release Management, Capacity Management and
Service Delivery
Management. We deliver all of these using our purpose-built managed services tool.
- Unified Communication & Collaboration
- Contact Centre
- Corporate Networking (WIFI, Switching, SDWAN, Data
Centre, Remote Working, NAC & SASE) - Underpinning Infrastructure for above solutions
With our Asset Management & Network Access Control
services, we can maintain life cycle & security aspects of all
devices connected to these solutions such as phones,
headsets, speakers, microphones, switches,Access points,
smart devices and IoT devices.
Pricing
TeleApps XM is consumable as flexible per user per month
charges which is available forthe following options:
Essential
Standard
Premium
Customised
Depending on yourrequirements, we can offerTeleApps XM for
- Experience Management only or
- Service Management
(Experience Management + ITIL based Service Management)
or - Solution As-A-Service
(Experience Management + ITIL based Service Management +
Solution Licensing).
Please fill out the for below for a free, no obligation assessment, consultation and quote.
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Contact us today for a no-obligation free consultation with one of our experienced analysts.